Serving Austin and beyond Emergency HVAC Repair Austin

Prompt service Jan 31, 2025

Prompt. Came the same day. Not cheap, but after researching their price online, I felt it was acceptable given the prompt service.

John Fisher

Showed up on time Sep 21, 2024

Showed up on time and got us fixed up at 7 p.m. on Friday night!

Al Walser

Precision Heating & Air were life savers Sep 9, 2024

Precision Heating & Air were life savers this summer. My HVAC broke catastrophically two weeks ago, and not only was Precision one of the few companies in town who answered my emergency call on a Sunday afternoon — they made me feel reassured with efficient, quality service. I was given several options for a quote, and within 36 hours the techs were performing a full system replacement. Everything from start to finish was smooth, I felt the price was fair for the product and service, and I now have an excellent HVAC keeping my home cool in the summer/warm in the winter.

Cara Rogerson

Fixed the problem promptly Aug 6, 2024

Antonio came on short notice and fixed the problem promptly. He was very helpful and polite.

Sarah McCafferty

Saved Us from the Heat! Jul 5, 2024

Paul Dugas was very helpful and expedient! He came to ours late on the 4th of July and saved us from the heat! We are so grateful for his help!

Kelli Bland

Absolutely floored by their kindness Jun 19, 2024

I can't speak to their work, but I will say their customer service blew me away. I had an AC emergency. AC went out suddenly late in the evening. We're stuck at home with a young baby trying to figure out what to do. I called them in a mild panic; they tried their best to find someone to come out but didn't have any techs available. A few minutes go by, and they call ME back and tell me they found someone at a different company entirely and have them on their way to my house. I was absolutely floored by their kindness. Y'all didn't have to do that, and I will never forget that you did!

Lewis w

Ramiro was fantastic Jun 8, 2024

Ramiro was fantastic and came out same day at 9:30 on a Friday night. He was very friendly and knowledgeable. The first place I called said their first appointment was in a week… in Texas in June!!!

Suzanne McClish

Give That Man a Raise! May 23, 2024

Enos performed his duty quickly and efficiently and helped restore power to my home. Give that man a raise!

Smoke Emperor

Sam was awesome on a Sunday! May 19, 2024

Sam was awesome and quickly took care of our AC needs on a Sunday!

Doug Tucker

Great service, fast help. Feb 24, 2024

Ramiro was fantastic! And the same-day service from Precision/Fox saved our behinds. Great service, fast help. They’ll take good care of you!

Roanna Flowers

Superior Experience with Precision Jan 10, 2024

Our experience with AZ Sanders and Precision was superior. First of all, he came after hours. He was thoroughly professional, and he provided very clear explanations of the issue, the corrections, and how we should manage the system going forward. We have nothing but high praise for the service visit.

Gene Young

Honest and Kind Service Jun 22, 2023

Every time I have had Precision come out they seem honest and kind and do a great job. They seem to want to take care of their customers and it’s nice to feel that way, especially when you’re in a spot of crisis that can easily be taken advantage of. Scott Bandy was our tech and he was great and efficient. Thanks so much for helping me and my family out!

Jessica Simpkin

Great Experience May 24, 2023

Our HVAC had an issue, and they came out same day and fixed it. Tech was super friendly and knowledgeable. Great experience.

Thomas Dudley

Excellent Customer Service Feb 22, 2023

Precision was quick to respond when we had an issue and had excellent customer service. I can’t really speak to the pricing, but it seemed fair for rushed work. Abdul, the technician who saved us, was a gentleman who helped us by patching our system until the next day, when he had the parts he needed. Then he completed the job on time and did a great job.

Brent Gaudette

Excellent Service from Precision Jan 22, 2023

Our system reported a 13 limit lockout message on Saturday morning. Within an hour of calling, Rudy was here working on it. He tried various fixes, ended up having to leave because the part he needed wasn’t on his truck. He had lunch with another tech, he had the part on his truck. So Rudy came back and installed the part. He was here probably 4 hours total, including the second visit to install the part. He called us the next day to follow up that all was working. We’ve used Precision since we moved into this house. They installed the system in ‘16. We purchased the 10-year maintenance package, and it’s paid for itself. I recommend Precision. All of their techs are prompt, courteous, and professional. This last experience with Rudy has been extra good. Why do systems always need work on the weekend? Thanks for such excellent service.

Kerry Grace

Very Professional and Courteous Jan 18, 2023

Very happy with the work Sam did for us when our condensate pump seized. He quickly diagnosed the problem, clearly communicated our options, and made the repair as quickly as possible. Very professional and courteous, and now we won't have water leaking everywhere when it's humid. Thanks, Sam!

bill shampton

Highly professional and clear Oct 29, 2022

Ramiro was able to come out on very short notice and was highly professional and clear in communication. Don’t hesitate to call them!

Hubert Lee

Brandon was awesome. Sep 27, 2022

Brandon was awesome. I was without AC on the weekend, and he got here quickly and was able to solve the issue. We were able to fix it as we needed a new unit, but Brandon stayed till it all got worked out. He was very personable and honest. Thank you, Brandon, for being a good human and helping me in this time of need.

Sarah Rogers

Justin was great. Sep 19, 2022

Justin was great. Called with an issue and he was here in under an hour!

Doug Jeffrey

Super Nice Crew and Extremely Helpful Aug 2, 2022

I posted and requested a service last night and they got back to me first thing in the morning. They had someone at my house within the hour. They were able to identify the problem and fix it in no time. Super nice crew and extremely helpful! Highly recommend them for any service.

Drew Adams

Great Service Jul 23, 2022

Great service, especially on a last-minute call. Grateful they were able to help me!

Maryla Mitchell

Best service ever! Jul 15, 2022

Had an attic leak. They came same day and fixed it immediately. Best service ever!

Marketa Fisher

Fantastic Job by Precision Heating & Air Jun 25, 2022

Precision Heating and Air did a fantastic job. I called them after hours Thursday for a minor emergency situation, and they were able to get me in first thing Saturday morning. They walked me through everything they did and were extremely professional. Would def recommend and will use them again!

Kelly Heatley

Eric was very professional May 15, 2022

Eric, our tech, was awesome! When nobody could service the residence on a Sunday because of availability, Precision sent out a great tech and had the AC fixed in under 4 hours from the first call. Eric was early and made sure he took care of everything. He was very professional, explained the options, and fixed the issues fast! We were up and cooling on a 100-degree day within 20 minutes. He was honest about the service and how long it would last and offered multiple options and pricing to allow the best decision to be made. Although dealing with issues is never fun, the experience with Eric was great. I don’t often comment about service, but today Eric did such a good job I had to acknowledge him and Precision.

Ashwin Tambe

Great service. May 12, 2022

I called, and they came out the same day to fix my problem. Even though my problem was easily fixable, there was no way I would’ve been able to do it on my own. The technician explained it to me thoroughly so that it doesn’t happen again. Great service.

Arturo Arriaga

Fast and Professional Service Mar 20, 2022

Just wanted to share a great experience that I received today from tech Ramiro and John, who came out and serviced me the same day! Very fast and professional service!

Sasa Maric